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- Service Call Scheduling
- Coupons
- Brands Serviced
- Service Area
- FAQ'S
- Warranty Policy
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- What areas do you serve?
We serve Clark County, the City of Las Vegas, the City of North Las Vegas and the City of Henderson.
- How long have you been in business?
We've been in business since 2008.
- Are you family owned?
Yes, we're family owned and operated.
- Do you provide same-day service?
Yes!
- What are your regular hours?
Monday thru Friday 7am-11pm
Saturday 8-5pm
Saturday 8-5pm
- Do you provide after-hours service?
Yes, our web site features an online scheduling module that gives you the ability to schedule an appointment online, during or after regular hours.
- Do you charge extra for after hours?
No.
- Do you service all brands?
Yes! Click here
- Do you carry parts on your truck?
Yes, all of our trucks are dispatched fully stocked with professional grade parts.
- How long will I have to wait if you don’t have the part?
We employ a parts runner that can deliver special parts while our technician is on site preparing your system for repair.
- How much do you charge by the hour?
We charge by the job not the hour.
- How much is a service call? (i.e.,how much to show up?)
Our service call fee is $75.
- Will you quote me a price in advance?
For a price quote, we must have one of our professional technicians perform a diagnostic check which is included in the price of our service call fee.
- Are you licensed? By whom?
We're licensed by the Nevada State Contractors Board. NCL#0070235A
- What insurance should a contractor carry?
We carry Workers Compensation Insurance, General Liability Insurance and Commercial Auto Insurance.
- How much liability insurance do you have per incident?
$2,000,000
- Are you a member of the Better Business Bureau?
Yes
- Do you employ NATE certified technicians?
Yes
- What certifications do you hold?
Nate
OSHA
- Do you use sub-contractors?
Yes, for work outside our trade.(I.E., Drywall, Electrical, Plumbing)
- Have your employees had background checks?
Absolutely yes.
- Do I have to be at home when you come?
Yes, we'll need access to the interior controls of you climate system.
- Do you match your competitors pricing?
Yes, we price match licensed competitors and beat by 5%.
- Do you have any references?
Yes, they're available upon request.
- What kind of training do your technicians have?
Yes, we require our technicians be Nate certified which requires regular continuing education credits.
- What kind of guarantee or warranty do you offer?
Yes, all repair work is warrantied for 1 year.
- Are there any tax credits or rebates available on new purchases?
Yes, please call our office for the most up-to-date programs.
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Copyright © 2008-10 Larson Air, LLC. All rights reserved. |
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